Friday, July 3, 2009

Pick a Card…

I really enjoy being a premium member of Salon.com, but their accounting and credit card department leaves a lot to be desired.

I don’t need to go into all the details, but my suggestion to them is that they come up with simple way of editing credit card information on their customer’s account so that when you change from one card to another, you don’t get charged for another year’s subscription a week after you already renewed on the old card. And when they issue you a credit, they issue it to new account, not the one you’re trying to close. A credit is a credit, but it’s not rocket science to figure it out.