Wednesday, December 22, 2010

Comcast Chronicles — The Surrender

This will probably be the last dispatch in my nearly three-month quest to get decent service from Comcast since the installation of a cable card in my TiVo. Many phone calls and visits from service techs later (previous episodes in the saga are here), I’m pretty much back where I was on October 3. But […]

Wednesday, December 1, 2010

Comcast Chronicles — A Neverending Story

It’s been nearly two months since I started having issues with Comcast after they installed a CableCARD in my TiVo. It has now gotten to the point that phone calls to the service people who promised to look into the continuing saga of tiling pictures, dropped audio, and blank screens go unreturned, e-mails are unanswered, […]

Saturday, November 6, 2010

Comcast Chronicles — A Month Later

It’s been a month since I began this journey of chronicling the chronic crappy cable service from Comcast that has plagued me since I installed the TiVo. I’ve gotten on a first-name basis some some of the people, including Desmond and David, and I’ve even gotten to hear about their own family problems (sorry to […]

Friday, October 22, 2010

Comcast Chronicles – The Saga Continues

Well, the last I heard from Comcast about my continuing weak service was a message left on my phone machine on Monday, October 18. The service manager wanted to schedule an appointment to come out to the house and install a device to monitor my signal to identify when it fluctuated. (Hint: all the time.) […]